All business policies
These pages explain how we handle orders, customer-supplied property, submitted artwork, shipping, and service limitations. Select a policy below to read the complete details.
Privacy PolicyHow we collect, use, store, and share information when you contact us or request an engraving.Terms & ConditionsRules for quotes, orders, pricing, customer artwork, service limitations, and use of this website.Shipping PolicyOrder fulfillment, estimated shipping dates, packaging, delays, and customer-supplied shipments.Returns & RefundsHow cancellations, personalized items, non-custom merchandise, and production errors are handled.Custom Engraving PolicyProof approval, customer spelling, artwork preparation, material variation, and finished appearance.Customer-Supplied ItemsApproval, condition, transport, engraving risks, and legal restrictions for items you provide.Intellectual Property & ArtworkOwnership, permissions, logos, customer artwork, and approved use of submitted designs.Firearm & Regulated Component PolicyOur strict no-possession policy for firearms and legally regulated components, and how eligible accessories are screened.
For questions or help identifying which policy applies to your project, email info@baprecisionengraving.com. The accepted project quote and applicable law also govern your order.